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| Ethos |
| At Global PC believe complex problems should be made simple, a Global PC technology solution provides your staff or clients access to the right information at the right time with ease while keeping your information secure. |
| Whether your challenge involves communication for staff members, off site access, central management, file sharing, or any business technology process, Global PC can design, supply, and implement a custom solution designed for your business, we listen to your business needs, analyse your core strategies and work with you to improve your competitive advantage. |
| Who are we..? |
| We are an organisation with roots in computer and electronics retail in Christchurch. Through providing professional, timely, and expert service to a few initial business clients, Global PC IT Services has grown based on our reputation. IT services now forms part of our core business strategy with continual improvement and learning to move with the ever changing technology industry, we are constantly researching, testing and investing new technology or design options to keep our clients ahead of the pack. Global PC host comprehensive skills in the IT services market, borne from the challenge of retail, these are the skills we pride ourselves on: |
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| Network Design and Implementation |
| We specialise in designing solutions for small to medium size businesses with the aim to create operating efficiencies, sharing of resources, improved information access coupled with the latest security. A Global PC Networking solution can provide sharing of a range of electronic information like calendars, contacts, data, programs and printers, giving people access to information they need, leading edge security to keep your data safe and communication tools allowing people to work from wherever they may be. |
| Implementation can be a daunting task for any business, wiring, hubs, routers, firewalls, backup redundancies, server housing…. Upon design completion the Global PC team will work around you, to your timescale, ensuring minimal disruption to your core business. Through constantly learning new implementation methods, Global PC will manage implementation of any IT systems you need and integrate with any external interface you need too. |
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| Management and Support |
| Post network or systems implementation there are a range of support programs we can tailor dependant on your budget or the critical importance of your systems. With onsite technicians and advisers, Global PC will support your network to keep your business running smoothly whatever the situation. Ongoing management and support can be in the form of: |
| Virtual IT Manager – Providing you the support and contact of an in-house IT manager with the flexibility of an outsourced agent. Your business will receive regular calls to your workplace to proactively identify improvements, make additions, install software, update virus protection and ‘clean’ your network. Virtual IT manager is highly recommended for time critical operations such as Legal, Accountancy, Architectural or other service, time critical businesses. The flexibility and suitability of VIT can be a benefit to any business for more information on a Virtual IT manager email us. |
| Onsite Repair and Maintenance – We pride ourselves on a speedy response time to your call. Our onsite technicians are trained, professional and will come to your place of business and sort out your technology issue, being mobile allows your business to keep moving, and you to keep working. If new hardware or software is required this can all be taken care of without the need for you to down tools and disrupt your workflow, Global PC onsite technicians are qualified and have experience focused in business IT, they know what is critical for your business. |
| Global PC Rescue – Our Remote rescue technicians are on call, allowing them to log on to any PC within your network providing, the fastest diagnosis and resolution to your problem. All you require is an internet connection and a credit card, or charge it to your account*. Global PC Rescue is a serivce revolutionising the way in which support is provided the response to comupter servicing, Click here for more details on this exciting new service. (*On account customers only who have completed a Global PC Credit application form). |
| In-house repair and maintenance – If time and transport is not critical, our team of experienced in-house technicians can complete any manner of service on any PC or laptop, obviously network administration is not possible in-house, but the service you will get is second to none. |
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| Hardware |
| From working in the IT industry since 1997, Global PC has developed strong supplier relationships, and through two retail stores has excellent buying power. Hardware from Global PC ranges from custom built PC’s, Sony, Acer, HP laptops, network devices… anything your solution requires we may carry instock, or can be procured at a competitive price from our network of suppliers. Hardware can be installed as part of a full network design and implementation, an upgrade to an existing network or PC, or new devices. Hardware is specified on the basis of your business needs and can be installed by our onsite technicians. Prior to letting you loose with it, the technicians can provide you with a training session to make sure you know how to use all its features, meaning you make the most of your new system. |
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| Software |
| Software is constantly upgrading and developing, new software can often be daunting as it presents new processes, new graphics, and often new hardware. As part of our software installation service our technicians will install, test, and train you on the different features of the software making sure you and your business get the most out of it. |
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| Warranty |
| Global PC provides a minimum one year warranty on all hardware, and will follow through warranty claims to suppliers on your behalf. If your IT infrastructure is already in place, talk to us about extended warranty on existing hardware. |
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| Electronics |
| Global PC is proud to be an authorised Dealer for Altronics in New Zealand. This association with Altronics helps us to provide a large selection of specialised electronic components you can conveniently search on this web site. If you are an electronics enthusiast, hobbyist, or professional, we have the products for you. If you have any questions regarding product, pricing or availability please contact us |
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| Insurance |
| If any of your computer or network hardware has been stolen, lost or damaged, talk to us about it. We can assist you in you insurance claim process and take the hassle out of replacement. |
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| Information: |
| All prices listed are New Zealand Dollars including GST. If you are in the trade and regularly purchase electronic goods for business purposes, you could qualify for our Trade Discount. This entitles you to substantial discounts off our regular prices. Actual discounts depend on the product type and quantity purchased. For full details, contact us. |
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